Privacy Policy
Learn how Imaging Experts collects, uses, and protects your personal information in compliance with GDPR, CCPA, and HIPAA regulations.
Imaging Experts ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. Please read this policy carefully. If you do not agree with the terms, do not access our site.
1. Information We Collect
Personal Data
We may collect personal identification information in various ways, including when you:
- Fill out a contact form (name, email, phone number, practice name)
- Request a quote for ultrasound equipment
- Subscribe to our newsletter
- Register for training or events
- Communicate with our support team
Derivative Data
Our servers automatically collect information when you access the site, such as your IP address, browser type, operating system, access times, and pages viewed.
Financial Data
Financial information is collected solely for billing purposes and is processed through secure third-party payment processors. We do not store complete credit card information on our servers.
2. How We Use Your Information
We use the information we collect to:
- Process and respond to your inquiries and quote requests
- Provide customer support and technical assistance
- Send administrative information (updates, security alerts)
- Market our products and services (with opt-out option)
- Improve website functionality and user experience
- Comply with legal obligations and enforce our terms
- Protect against fraudulent or unauthorized transactions
3. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (payment processing, data analysis, email delivery)
- Business Partners: Ultrasound manufacturers and distributors when necessary to fulfill your equipment requests
- Legal Requirements: If required by law or to protect our rights, property, or safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. Data Security
We implement administrative, technical, and physical security measures to protect your personal information. These include:
- SSL/TLS encryption for data transmission
- Secure socket layer technology
- Access controls and authentication protocols
- Regular security assessments and monitoring
- HIPAA-compliant safeguards for protected health information
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
For All Users
- Access your data
- Correct inaccurate data
- Delete your data
- Opt-out of marketing
GDPR (EU Residents)
- Right to restriction
- Data portability
- Object to processing
- Withdraw consent
CCPA (California)
- Know what's collected
- Request deletion
- Opt-out of sale
- Non-discrimination
HIPAA
- Access PHI
- Request amendments
- Accounting of disclosures
- Request restrictions
To exercise your rights, contact us at privacy@imagingexperts.com.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Understand how you use our website
- Personalize your experience
- Analyze site traffic and performance
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
7. HIPAA Compliance
When handling protected health information (PHI), we comply with HIPAA regulations by:
- Entering Business Associate Agreements (BAAs) with covered entities
- Implementing administrative, physical, and technical safeguards
- Limiting PHI access to authorized personnel only
- Maintaining audit logs and security incident procedures
- Providing breach notification as required by law
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission for GDPR compliance.
9. Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect information from children. If you believe a child has provided us with personal information, contact us to have it removed.
10. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted with an updated effective date. Continued use of our site after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices:
Imaging Experts
293 C Peshawar Rd, Westridge 2
Rawalpindi, 46000, Pakistan
Email: privacy@imagingexperts.com
Phone: +92 333 3335114
Data Protection Officer: dpo@imagingexperts.com